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Party Balloon Set | Colorful Decorations for Every Celebration
FAQ
Use the below FAQ topics to find an answer! Still need help?Contact us:)
Do you accept payments in all currencies?
Our store can currently display prices in GBP, EUR, USD, CAD, CHF, NOK & AUD and is able to accept payments in all currencies worldwide. To change the displayed currency, use the currency selector that is located at the very bottom of any page on our website (even on this one, just scroll all the way down).
How can I pay for my order?
Payments are accepted from all major credit and debit cards as well as PayPal, PayPal Express Checkout and Giropay.
We also accept iDeal, Apple Pay, Shop Pay and Google Pay for a seamless checkout experience.
Is shipping free?
We will provide free shipping for orders over $50, and Gostelaw will provide free international shipping for orders through advanced express companies such as UPS, DHL, and FedEx.
How long until my order is dispatched?
Once we receive your order, we aim to get it packed & labeled within 48h and your parcel gets dispatched to a distribution centre. This distribution centre then selects the fastest shipping method from a range of highly reputable couriers and dispatches the order swiftly. When your order has been dispatched from the distribution centre, you will receive an update with your tracking code.
Are party supply materials environmentally friendly?
We use 100% natural latex, the raw material comes from rubber tree sap, which is a renewable resource and biodegradable in the natural environment
Is the rain curtain of sufficient size?
The sizes of our products are shown in the pictures, ensuring sufficient size and weight
Selling single items or wholesale?
The price of the single product can be published online. For wholesalers, please contact WhatsApp
Is there any quality guarantee?
For the product itself, such as: product quality problems, insufficient size, insufficient weight, we provide 12 months of after-sales service
Does wholesaler have a minimum order quantity?
If you are a wholesaler, please state your country and the market you sell to. Our staff will give you a reasonable wholesale price and sales price.
Can party supplies be customized?
Of course, we have 12 years of design practice experience and a wealth of templates and art design drafts.
Is 24-hour customer service provided?
Currently our customers are online 18 hours a day
Can I replace a damaged product?
Please make sure that the product is not damaged before receiving it, and then sign for it. If the product is damaged or defective when it arrives, please contact us within the same day and provide a video of the day's receipt, and we will reissue the product to you as soon as possible.
Free shipping
We will provide free shipping for orders over $50, and Gostelaw will provide free international shipping for orders through advanced express companies such as UPS, DHL, and FedEx.
Secure payment
Our official website is deeply integrated with Shopify Payment to ensure your payment security and ensure that your private information is only used for this payment without the risk of leakage.
8+ Years Experience
With 60,000+ happy customers in 80+ countries.