About Us

A carnival party🎉

1. Company Overview /

Chentu Trade was established on July 28, 2022.
Headquartered at Room 101, Unit 2, Building 26, Dongdalu, Futian Street, Yiwu City, Jinhua City, Zhejiang Province, China,
The office is located at Unit 202, Building 7, Block 3, Yinhai, Futian Street, Yiwu City, Jinhua City, Zhejiang Province (General Manager's phone: 18158798975 Wang Jing / Chief Sales phone: 19857985395 Lai Pengfei).
We are a company specializing in "party supplies", dedicated to providing high-quality, cost-effective products to customers worldwide, especially with a wealth of experience in "balloon sets" and "cosmetics".

2. Products and Services/
We primarily produce and supply the following products We primarily produce: 1. Cosmetics (perfume, foundation liquid, false eyelashes, glitter cream)
2. Party supplies (latex balloon set, aluminum foil balloon set)
We supply: Projects include: Daily necessities sales; Maternity and baby products sales; Household sundries sales; Arts and crafts and ceremonial goods sales (excluding ivory and its products); Jewelry and accessories wholesale; Office supplies sales; Hair accessories sales; Knitted textiles sales; Luggage sales; Hardware products wholesale; Footwear and headwear wholesale; Toys, animation, and amusement products sales; Labor protection products sales; Daily chemical products sales; Cameras and equipment sales; Communication equipment sales; Kitchen and bathroom supplies and household sundries wholesale; Eyewear sales (excluding contact lenses); Outdoor equipment sales; Pet food and supplies wholesale; Stationery retail; Sports goods and equipment wholesale; Paper products sales; Clothing and accessories wholesale; Clothing accessories sales; Home goods sales; Daily electrical appliances retail; Cosmetics wholesale; Furniture sales; Internet sales (excluding sales of goods that require a license); Electronic products sales; Domestic trade agency; Plastic products sales; Sanitary ware sales; Personal hygiene products sales; Hygiene products and disposable medical supplies sales; Goods import and export; Technology import and export; Daily necessities sales.
Furthermore, we also provide: OEM/ODM customization, rapid delivery, quality inspection, after-sales service for products, and other services.

3. Quality and Advantages/
1. Strict quality control: We adhere to international quality standards and cooperate with high-quality suppliers to ensure the reliability and safety of our products.
2. Competitive pricing: With our strong supply chain management capabilities, we are able to offer our customers highly competitive prices.
3. Flexible service: Customized solutions can be provided according to customer needs, including packaging, design, and functional adjustments.
4. Efficient logistics support: We have a logistics company that exports to Mexico, which can quickly solve all customer logistics issues.
4. Company Core Culture/
1. Our mission: Committed to providing high-quality, innovative, and cost-effective party supplies to global customers, making every celebration moment more exciting and unforgettable.
2. Our vision: To become the leading party supplies supplier in the Mexican and Latin American markets, continuously expanding our product range to provide comprehensive festive solutions for our customers.
3. Our core values: 1. Customer First: Always focus on customer needs, provide high-quality services, and ensure customer satisfaction.
2. Innovation-driven: Continuously develop novel, fashionable, and market-trend-aligned party supplies, making celebrations more creative.
3. Quality Assurance: Strictly control each production process to ensure that the products meet international quality standards.
4. Honest Cooperation: Establishing long-term, mutually beneficial relationships with customers, suppliers, and partners.
5. Sustainable Development: Focus on environmental protection, promote the development of sustainable products, and reduce environmental impact.
Mexican address： Pte. 44 2770, San Salvador Xochimanca, Azcapotzalco, 02870 Ciudad de México, CDMX

FAQ

Use the below FAQ topics to find an answer! Still need help?Contact us:)

Do you accept payments in all currencies?

Our store can currently display prices in GBP, EUR, USD, CAD, CHF, NOK & AUD and is able to accept payments in all currencies worldwide. To change the displayed currency, use the currency selector that is located at the very bottom of any page on our website (even on this one, just scroll all the way down).

How can I pay for my order?

Payments are accepted from all major credit and debit cards as well as PayPal, PayPal Express Checkout and Giropay.

We also accept iDeal, Apple Pay, Shop Pay and Google Pay for a seamless checkout experience.

Is shipping free?

We will provide free shipping for orders over $50, and Gostelaw will provide free international shipping for orders through advanced express companies such as UPS, DHL, and FedEx.

How long until my order is dispatched?

Once we receive your order, we aim to get it packed & labeled within 48h and your parcel gets dispatched to a distribution centre. This distribution centre then selects the fastest shipping method from a range of highly reputable couriers and dispatches the order swiftly. When your order has been dispatched from the distribution centre, you will receive an update with your tracking code.

Are party supply materials environmentally friendly?

We use 100% natural latex, the raw material comes from rubber tree sap, which is a renewable resource and biodegradable in the natural environment

Is the rain curtain of sufficient size?

The sizes of our products are shown in the pictures, ensuring sufficient size and weight

Selling single items or wholesale?

The price of the single product can be published online. For wholesalers, please contact WhatsApp

Is there any quality guarantee?

For the product itself, such as: product quality problems, insufficient size, insufficient weight, we provide 12 months of after-sales service

Does wholesaler have a minimum order quantity?

If you are a wholesaler, please state your country and the market you sell to. Our staff will give you a reasonable wholesale price and sales price.

Can party supplies be customized?

Of course, we have 12 years of design practice experience and a wealth of templates and art design drafts.

Is 24-hour customer service provided?

Currently our customers are online 18 hours a day

Can I replace a damaged product?

Please make sure that the product is not damaged before receiving it, and then sign for it. If the product is damaged or defective when it arrives, please contact us within the same day and provide a video of the day's receipt, and we will reissue the product to you as soon as possible.

Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h

Free shipping

We will provide free shipping for orders over $50, and Gostelaw will provide free international shipping for orders through advanced express companies such as UPS, DHL, and FedEx.

Secure payment

Our official website is deeply integrated with Shopify Payment to ensure your payment security and ensure that your private information is only used for this payment without the risk of leakage.

8+ Years Experience

With 60,000+ happy customers in 80+ countries.